We are the reference company for the repair of domestic appliances in Bergamo and its province. You can request an estimate for the repair of your appliance from the comfort of your home, check the status of your repair online and choose between withdrawal and delivery at home or delivery at our store.
RELECO provides after-sales services of PED under warranty or out of warranty, both of private consumer products and of products aimed at the professional market.
Thanks to an in-depth knowledge of the sector and to the collaboration with specialized and constantly updated staff, RELECO puts its know-how at the service of companies and individuals.
All our repairs are carried out internally, in our laboratories, by specialized technicians with years of experience in the sector. We guarantee the use of original spare parts and short repair times.
All interventions are carried out according to specifications and directives established by the producers, we also give the opportunity to all our customers to check the status of their repair in the dedicated section of our website.
Among the other brands we also deal with the assistance and repair of laPavoni, Imperia, Bosch, Jura, Siemens, Electrolux, Whirlpool, H.Koenig, Folletto, Hoover, Hamilton Beach, Nespresso, Oral-B e QuickMill.
How we Operate
We currently manage over 35,000 technical interventions per year and our goal is to expand our offer for continuous improvement of our customers satisfaction.
Ability to check repair status 24 hours online
Messaging and reporting repair through sms and whats'app
Qualified personnel with years of experience in the sector
Special software for workflow management and procurement management
Experience in workflow management and customer relationship management
Collection and delivery service
Remote customer assistance, with the use of augmented reality, for ordinary maintenance
We also offer our customers the opportunity to take advantage of the collection and delivery at home via express courier. In fact, over 25.000 interventions are made every year for customers who are outside our province or region.
Repair verification
Releco offers all its customers the opportunity to consult the status of their repairs online.
By accessing on next to the portal you can verify.